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About Us

Before starting our company we worked for a nationwide pest control company for many years. During that time we dealt with complaints from customers as to how things were done inside that company and vowed that "we" would do things differently. In 2004 we had the opportunity to do just that and CrossRoads Pest Control was formed. It was built upon the foundation that customers are not just numbers and revenue, they are our neighbors and our friends.

Our customers deserve quality service at affordable prices. Word of mouth brought in new customers and the business grew even in tough economic times. Our customers appreciate our way of doing business and many have referred to it as the "old fashioned way". We take that as a compliment and are proud to provide our customers with the quality service they have come to expect at the affordable prices they know they can count on. Contact us to see how we can help you with your pest control needs.

Flower garden in bloom
Fern Cavanaugh

Fern Cavanaugh Co-owner

22+ years experience

Specialties: Office Manager with a strong background in Residential and Commercial Accounts


Fern is a lifelong Michigan resident, she grew up in Lakeview and has lived in the Reed City area since 1976. She worked at Tubelite, Inc for 17 years before retiring from her position there. Fern enjoys many hobbies including woodworking, gardening, cooking, and photography. Finding a picture of her is rare since she is always the one behind the camera!  Here she is with Flat Stanley as they head off to work.

Christine Strang Co-owner
21+ years experience
Specialties: Customer Service/Sales and Senior Field Tech

Christine grew up in the Brighton/Howell area. In 1970 her parents built a cabin on the Muskegon River in Hersey, she fell in love with the area and in 1987 made the move and has called Reed City home since. When Christine isn't working she likes to spend time with her family, gardening, camping, fishing, hiking, hunting, and enjoying all the beautiful places that Michigan has to offer, such as this picture of her at Mackinac Island that was taken during a family day trip.  #strangbuglady

Christine Strang
Terry Irons and Amands Roberts

Amanda grew up in Houghton Lake but has lived in Reed City for over 20 years. She is the proud mom of two Reed City High School graduates. Amanda is happiest when she's on or near a body of water. She loves football, Fall and spending time outdoors especially if it includes time spent with her husband Terry, daughter Ivy and son Joe.

Terry is a long time resident of the area. After graduating from Reed City High School he served 5 years in the Army. Terry's love of country and family shines through in every aspect of his life. Terry raises specialty peppers from seed each year and one day would like to have a greenhouse. He enjoys being outdoors and spending time with his wife Amanda, daughter Ivy and son Joe.

Terry Irons


Amanda Roberts


The Dynamic Duo...No, they're not Batman and Robin but they will be your heroes!

With their combined 11+ years of experience in Residential and Commercial service; they've got you covered from Asian Lady Beetles to Rodents and anything in between.

Lady Beetle
Ivy Fudge and Joe Roberts

Joe Roberts is a 2019 Reed City High School Graduate and a lifelong resident of the area. Joe enjoys time out on the water enjoying his favorite fishing spots. He is a naturalist at heart and will relocate native amphibians while doing services. He enjoys a good chess match.

Ivy Roberts is a 2018 Reed City High School graduate and a lifelong resident of the area. She loves music, art, nature, working out, and her cats. Family is essential to Ivy; she always brings a smile wherever she goes.

Ivy Roberts

Service Tech

Joseph Roberts

Service Tech

The Dream Team

Our third generation is made up of this brother and sister-duo. These two had many years

of field experience before they entered the business since they've been doing ride-a-longs since day one.

Lady Beetle

CrossRoads Pest Control started doing business in April 2004. At that time our primary focus was on Farm Fly Control, which we offered to local dairy farms. Over the years the Residential and Commercial side of the business grew at a much faster rate, while the dairy farms in the area dwindled in numbers. After much consideration, we decided to focus our attention on the Residential and Commercial side of our business and dropped the Farm Fly Program from the services we offered. CrossRoads Pest Control is located in Reed City, MI at the crossroads of US 10 and US 131 in beautiful Osceola county.

Licensed and Insured.

Licensed by the Michigan Department of Agriculture, Pesticide and Plant Pest Management Division. 

Lic. #670000

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